A Digital Creative Agency



With the enormous variety of browsers and device sizes today, websites must be designed to be responsive and mobile-ready. Our designers understand the unique approaches to designing a future-ready site that adapts to the users’ viewing devices.

At KNOWN, we approach every new project with a desire to create an aesthetically-appealing and very usable experience for our clients’ audiences. A beautiful website with hard-to-use interfaces becomes less beautiful to the user, and maybe even annoying. Our goal is to excel in creating the best experience for the user on every website we build, one that includes aesthetic beauty, modern design, and intuitive interfaces.

Branding is much more than just a logo. It is your brand, your identity, and most importantly your image of how you want others to view your company. Our talented designers will create a brand strategy for your organization.

We will work with you and your team to communicate your organization’s vision and identity. This includes logos, typography, and style guides identifying your brand in any context. As your partner, KNOWN will help you build a brand that suits your business and is carried into your logo, website, and collateral design materials.

Wordpress has quickly earned itself the title as leader of web content management systems (CMSs), and it is our specialty at KNOWN. We will make a custom backend that will make keeping your site up-to-date a breeze for your content managers.

Utilizing custom fields, your organization’s website content can be changed and kept up-to-date without compromising the design of the site. We can also maintain your WordPress site, keeping software up-to-date and ensuring your site stays modern. As the popularity of WordPress has grown, we have become experts at strategies and procedures to protect WordPress sites from malicious attacks. Security of our sites is of paramount concern.

No problem is unsolvable. From the front-end to the back-end of your site, our developers can create a completely custom application. We work closely with our designers to ensure the experience for you and your audience makes sense and is extremely usable.

KNOWN creates sites and web applications on content management systems, third party frameworks, or completely “from scratch”. We can help you determine the best platform for your needs, and will take your project from conception to final product. There has not been a single web problem we haven’t been able to solve. For large, custom web applications with millions of users, we will work with our back-end development partners to ensure your project is secure and capable.

The graphic designers at KNOWN have built web skills on top of their print design foundations. Because of the unique challenges of web design, we hire only the best graphic designers. As a result, we have a team of great print designers who can help with any of your graphic design needs.

We have created collateral design materials including logos, business cards, flyers, brochures, posters, banners, conference materials, in-house forms, PDFs, email blasts… and pretty much anything you can think of! With up to three in-house designers on staff at any given time, and others who freelance for us, we can create whatever your organization might need.


KNOWN is a full-service web development and design agency specializing in unique web-based solutions that illuminate new possibilities for our clients. At KNOWN, we believe everyone deserves a contemporary, functional, and well maintained website. After all, your website tells your story. It is the virtual core of any modern brand, and it’s often the first encounter a person has with your company.

At KNOWN, we maintain a collaborative work environment where employees are encouraged to learn and grow from each other. Our team offers a cumulative 25+ years of web and graphic design experience. Our minds are curious, analytical, and creatively charged. We strive to ensure that our growing constellation of clients reaches their full potential by making sites that tell unique stories – a story that users are excited to hear!


Marc began designing websites in 1997, but has ventured into several different fields since. He received his undergraduate degree in physics and mathematics from Virginia Commonwealth University. Marc has been a semiconductor researcher, a bartender, a high school physics teacher, and an entrepreneur of multiple businesses. These days, he runs KNOWN, directing web design and development.

Marc Redmond
Owner and Senior Developer

Janna offers a unique combination of cross-functional skills including project management, content creation, and marketing. She is a creative problem-solver with experience working in digital advertising, and most recently in development at the Richmond SPCA. Janna graduated with a BFA and BA from VCU in 2010.

Janna Hall
Project Manager and Junior Developer

Katie has been interested in illustration and design for as long as she can remember. Graduating from VCU’s Creative Advertising track confirmed her passion as she went on to work in a handful of design shops around Richmond and Austin. From designing logos to websites to print material, she takes each project on with the same enthusiasm as her first.

Katie Adcock
Lead Designer

Since 2012, Christian has been developing web, desktop, and mobile applications. He has built for clients large and small, from local Richmond area businesses to the state legislatures of Ohio and New Hampshire. When he’s not behind a computer, Christian likes to travel, play with his pup, snowboard, and drink good beer.

Christian Bryant

Joseph has lived and worked in Richmond, VA since 2006. He graduated from VCU’s School of the Arts in 2012, receiving a BFA in Sculpture. With several years of experience in events management, curation, and arts administration, he is our go-to person for new ideas and design solutions.

Joseph Whitfield
Creative Strategist and Junior Designer

Spike and Harold bring happiness and calmness into the office with their wagging tails and floppy ears!

Spike & Harold
Office Dogs

Shawn Stone – Marketing Consultant & Copywriter at bioRide

KNOWN cares about doing right by their clients, and it shows in the outstanding quality of their work. They’re an absolute pleasure to work with, and all-around good people. Don’t waste time or money looking for a better company, because you won’t find it.

Shawn Stone - Marketing Consultant & Copywriter at bioRide

Eric, Lancer Theatre Company

We wanted to get a website started for my school’s theatre company, and working with Marc has been a very positive experience. I had no website experience before I started working with Marc, and I found his timely responses to be very clear and precise. He always returned my emails with detailed written instruction and he even created a “How To” video on YouTube for me and the rest of my colleagues. I would recommend him to others without hesitation.

Eric, Lancer Theatre Company

Jordan, Lancer Theatre Company

Marc was excellent! Three of his best traits are patience, professionalism, and responsiveness. He finished our website according to our time constraints. He put a great amount of time into making sure we knew how to edit and maintain our site. The best part is, our website looks awesome!

Jordan, Lancer Theatre Company

Charles, Richmond Association for Business Economics

Marc designed a vibrant, dynamic website that truly expresses who were are as an organization. He seamlessly integrated it with a content management system enabling us to manage memberships and event registrations with ease. Our new site not only looks great, it has dramatically improved the online experience of our members and has helped to reduce the administrative burden on our volunteer officers. Throughout the process, Marc was responsive and attentive to our needs. It was a real pleasure to work with him. I couldn’t be happier with the results!

Charles, Richmond Association for Business Economics

Darrell, Richmond Association for Business Economics

As a member of the RABE Executive Committee, I am extremely pleased with the results of Marc’s work in developing the new RABE Website. It is both beautiful and functional. Marc was responsive to the demands of the organization, timely in his delivery and reasonable in value and support. If someone on the streets or any one of my colleagues were to ask me if I knew of any person that could help them set up a website or breathe new life into an old existing site – Marc would be the only name I throw at them.

Darrell, Richmond Association for Business Economics

Alison Self, Musician

Marc is a great person to take on a project idea. Quick response to emails and the turnover time on the actual website going live was perfect. He was able to answer any questions I had and resolve site issues as soon as I brought them up. I now know that I can trust someone to do a great job on a project because I’m usually a control freak and want to do everything myself. I’d recommend him to anyone wanting a website.

Alison Self, Musician

Clay Davis, The Tech Exchange

We have been getting all of our web development and graphic design services from KNOWN for almost a year now – the turnaround time on projects is consistently quick, and revisions are always delivered quickly, often on the same day we request them. The KNOWN team works together very efficiently to get projects done quickly and more importantly, correctly. We wouldn’t use anyone else!

Clay Davis, The Tech Exchange

Sonya Petcavich, Meowtel, Inc.

I tasked KNOWN with taking on a huge project and I didn’t have all the details ironed out, but after 6 months of diligent work and being a fantastic creative partner, we successfully launched Meowtel.com together. Marc and his team will fully assist you every step of the way, from preparing a full project outline to finding solutions when a problem is encountered. I highly recommend KNOWN for any web or design work that you are looking to have completed – they are a team of talented and extremely motivated individuals!

Sonya Petcavich, Meowtel, Inc.


Front-End Web Developer Position
KNOWN | 30, September

KNOWN is seeking a motivated, hands-on front-end web developer to join the KNOWN web team. Front-end developers are

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Senior Web Graphic Designer Position Open
KNOWN | 24, August

THIS POSITION HAS BEEN FILLED   KNOWN is a small, but rapidly growing, creative agency looking for a

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New Site Now Live: Read to Them
KNOWN | 28, January

Read to Them is an NPO that educates families and schools on the benefits and importance of reading aloud

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2223 Park Avenue Richmond, VA 23220

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